Managing home warranties means having the tools you need to get the job done right. You have the tools to build the house, but until now, you could not get the Customer Service tools you need.

HOMsoft has been behind the management of thousands of new home warranties. The constant message is that there is a shortage of communication. Everyone wants to do their job well, and in order to do that, the communication has to be up to the task.

Homeowners need to have access to warranty information in order to know what is happening when they have a warranty or service issue. Trade Contractors need to have access to their work orders when they need it ... not just during a builder’s office hours. Builders need to measure their performance with consistent documentation and real service data - not just word of mouth.